Not by choice, but often by lack of other available options on the market, at the Apheresis Center we do things that have never been done before.
Remember? We were and still are the world’s first purpose built Long Covid, Post-Vac and Chronic Illness clinic.
Now we are taking things a step further again – by engaging a top scientist as our patient care manager – please welcome our Dr. Matthias Held!
You may wonder why we chose a scientist for this incredibly important position – not exactly a conventional choice, right?
Well, let’s start at the beginning:
1) In year one we focused on collecting all treatments that were showing results for our patient population in one location here in Larnaca (and sorted those that didn’t work out again). More Info on that you find here
2) In year two we focused on diagnostics – all the research lab tests that did show different results in our patient population (unlike the results from most clinical laboratories). More Info on that you find here
3) In year three we focused on improving our treatment schedule algorithms. More Info on that you find here
4) And now? We are focusing on the patient experience and journey. And you guessed right – for that you need an expert. But a scientist – really?
REALLY! Dr. Matthias Held has studied for almost two decades on how to optimise the gathering and maximising of knowledge with focus on actual usability of that very same knowledge. He has a PhD in Science Research from the Technical University Berlin.
By filling a dual-position as our head of science and patient care manager (a very unusual combination, right?) that could not be more different at each end of the scale, he attempts to achieve utilising synergies between the two worlds for the benefit of our patients.
As patient care manager he attempts to fully understand the vast complexities of navigating through clinical treatment as a chronically ill person (as a former sufferer he also has a very different insight to optimise this approach further than someone without personal experience).
This knowledge he will not only use to design a perfectionised patient journey and patient experience at our clinic, but later on inject it into the design of new AI-driven and biotracking-related studies about our treatments and various chronic illnesses treated with them.
NOW! What does that mean for you as a patient? Putting it very simply – he is here for you – all along your journey.
And with every little bit of your worries, hopes and insights he not only learns about your case, of which you will benefit – but science gathers and incorporates that knowledge too.
A real world’s first. Again!
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