Apheresis Center

Bryan Mackenzie and Frank Ives, Long Covid, US

Bryan and Frank from San Diego stayed at our clinic for almost 7 weeks.

The list of symptoms was long for Bryan Mackenzie when he arrived: Severe Fatigue, PEM, Anxiety, Depression, Malaise, Shortness of Breath, Chest Tightness, Brainfog, Mast Cell Activation (MCAS), Palpitations, Tremors, Dizziness, Noise, Light and Heat Sensitivity.

Frank Ives had Heart Issues with Palpitations, Dizziness, Light Headedness and Pain around the Chest and Heart Area, as well as Anxiety and Panic Attacks.

They both did multimodal Combination Therapy with H.E.L.P. Apheresis, IV Treatment, Nutraceutical Therapy and rTMS/Ketamine therapy.

During their stay they also witnessed that 8 out of 10 of their fellow patients while they stayed at the clinic recovered in the same way.

They had visited numerous doctors and renowned clinics before coming to Cyprus, but could not find help.

Now they both are spreading the word to help creating awareness amongst medical providers and patients that Long Covid and Post-Vac as well as other chronic illness is treatable and not a 'mysterious condition for which no treatments exist'.

John Morgenthaler, US, Lyme Disease

John Morgenthaler is an expert on smart drugs and supplements and wrote an international bestseller about it. Since 25 years he suffered from Lyme, which through Covid blended into a mix of Lyme and Long Covid which made his life unbearable. John being quite a character, both hilarious and smart tells us in his words how he experienced his recovery and why he came to the Apheresis in Cyprus.

Cheri Gouret, Spain, Long Covid and Lyme Disease

Overcoming Lyme and Long Covid within 6 weeks - Cheri Gouret's story is inspiring. How much she improved and how happiness returned to her life you can also read and watch here in our blog: https://apheresiscenter.eu/f/five-lives-part-two-changing-lives---lyme-recovery

Mia B. Norway, Long Covid

Like many of us Long Covid sufferers Mia was going through different phases of Long Covid. She initially thought she had overcome a large part of the illness, just to then horribly crash again and being close to being bedridden again after 2,5 years since the onset of her symptoms. Unable to socialise or work she took a leap of faith and flew to the Apheresis Center in Cyprus for treatment. But as she she works with data, she trusted the data-driven scientific process that our treatment protocols are based on. You can see all her short videos here

Rune S., Denmark, Long Covid

Rune tells us his story how he got his life back at our clinic with H.E.L.P. Apheresis and Combination Therapy in this talk with Markus Klotz. He suffered from a long list of unbearable symptoms including chronic fatigue, headaches, chest pressure, insomnia and breathing difficulties to just name a few. Listen to his emotional story of how he discovered our Long Covid clinic by word of mouth, decided to fly here to Cyprus and then got back at life after recovering.

Robyn Bennett, Australia, Long Covid

When Robyn arrived 6 weeks before this video was recorded, she would not have been able to give an interview. She suffered from noise sensitivity, movement sensitivity, heat intolerance, fatigue, PEM, panic attacks, insomnia, brainfog, depression and dermatitis, vertigo, MCAS/IBS, chest pressure, headaches to just name the main symptoms.

Now one and a half months literally all of those symptoms are gone except the fatigue when she exerts herself. Our molecular diagnostics has found though that she has spike protein persistence in her immune cells, so the next weeks therapies will be directed at that and we expect that to resolve within a few months too. Robyn and her Husband Anthony are so excited she has her life back and with the help of our Clinical Nutritionist Chryso and our Health Coach Tanja she is further optimising results in the coming months!

Krisztina Koncsek, Hungary, Post Vac and Long Covid

3 weeks after her vaccination Krisztina had a syncope during a tennis session, there was no acute cardial trauma, but after several tests, cardiomyopathy was diagnosed. After she partly seemed to recover she had developed POTS, fatigue and mild GI symtpoms.

After two later Covid infections she worsened to severe fatigue and severe POTS, her histamine issues started and the onset of numbness and headache.

In October 2023 from one day to another she became bed bound, with very severe fatigue, insomnia, GI pain, stomach pain, neuropathy-like symptoms and inflammation feelings. Her treating doctors said it is psychological, because all of her lab tests came back OK.

When she arrived the last week of May at the Apheresis Center, she had 35 (!) severe symptoms. Today, beginning of July there are almost no symptoms left, with moderate MCAS being the main symptom to work on. During the video she surprised Markus - she is moving to Cyprus in October -

being sunlight-tolerant again after treatment will definitely help there!

Marko Zivanovic, Serbia, Long Covid

Marko speaks about his experience in Cyprus at our clinic in Larnaca, how helpful Dianna from travel support was with transport and accommodation and the advantages he found about being treated on our island. By adding Whole Body Hyperthermia and Nutraceutical Protocols (Senolytica and Antivirals) to his H.E.L.P. Apheresis treatments we aimed at reducing cost and duration (10 days only!) of his treatment course. Will this experiment work? Time will tell when we talk to Marko in a few months from now on we might have a draft for future case studies. We achieved some first results, but it is still too early for meaningful conclusions.

Edward Nicol, Scotland, Lyme, Babesia, Long Covid

Eddie was suffering from Lyme disease and Babesia but was able to' live a relatively normal life with some restrictions' but then Long Covid brought on Fatigue, Post Excertional Malaise, Brainfog, MCAS, Muscle Pain, Noise Sensitivity and other symptoms.

After several weeks, Eddie left our island without any results or benefit of the treatments (Combination Therapy with H.E.L.P. Apheresis) and both the team and him were devastated. But then shortly after he arrived home, day by day, he started to get better in small incremental steps until 3 months later he now is almost symptom free! Sometimes recovery takes time, patience and trust as he says. And Eddie is not the only patient with a recovery timeline like that - very often it takes weeks and months so the gradual improvements add up to a bigger result and benefit.

His full testimonial you find further below

Donna Picton, Australia, Long Covid

Fatigue, Post Excertional Malaise, Brainfog, Tinnitus, MCAS, Anxiety, Persisting EBV to just name a few of the symptoms that brought her to our clinic. On 3rd of November 2023 Donna started her therapy course at our Apheresis Center in Larnaca, Cyprus, on 28th December 2023 she said: 'I am fully cured, no longer have Long Covid and am back to 100%'. What we called 'unicorns' back in 2021 and 2022, we see now more and more often - Combination Therapy with H.E.L.P. Apheresis is fully curative for a substantial group/subset of Long Covid and Post Vac sufferers.

Here short testimonial '2 minutes about 2 months that reversed 2 years: Cured from Long Covid through H.E.L.P. Apheresis and Combination Therapy' you find further below

Anna M., Germany, MECFS (post viral)

Anna came to our clinic in August 2023. She was not sure if she would be a patient who would respond to treatment as she had had post-viral MECFS for 11 years and no treatment had worked before. Now, half a year later, she is living a completely different life - she can sit as long as she likes, stand as long as she likes, do as much housework as she likes, no more stairs that cause her to collapse for days.

And the new strength in her feet and the fact that they are no longer blue still amazes her every day.

Further below is the full version of her video

And here you find a short 3 minutes video in German for all German speakers

Mélène Guévremont, Post Vac & Fluoroquinolone-Associated Disability, Australia

Melene arrived in her disability mobility scooter which she also needed for going from room to room.

The post vaccine injury she experienced right after administration, gave her the constant feeling of her body being burning all the time, symptoms of fatigue, PEM, dizziness, brainfog, heat/light/chemical sensitivity, MCAS with malabsorption and many more.

Despite her not having a long period of stay at our clinic - it is hard to leave two little kids for long with the grandparents - and 'only' 4 Help Apheresis sessions, she regained her ability to walk! Other symptoms improved or vanished.

We also made a little BEFORE & AFTER video of her being able to walk here

(For subtitles please push the CC button)

15 year old Liz Jelley, Long Covid, Scotland

Liz (Elizabeth or also called Lizzie) Jelley is well known amongst people with Long Covid. She has been an activist for Long Covid Kids and even was involved writing a rebuttal letter to the UK Prime Minister about Long Covid. She had many appearances in press and TV. What many don't know, her mum had 'mild' MECFS for years but then was also hit by Long Covid.

Here is a few links of Liz and Amanda's appearances/activism pieces:

ARTE TV Documentary 'Long Covid - Healing in Cyprus'

https://www.pressreader.com/uk/the-sunday-post-inverness/20210822/281857236619259

https://www.pressandjournal.co.uk/fp/news/aberdeen-aberdeenshire/5263936/long-covid-sufferers-aberdeenshire-scottish-parliament-covid-inquiry/

https://www.express.co.uk/news/uk/1754610/long-covid-elizabeth-jelly

https://www.dailyrecord.co.uk/news/scottish-news/cash-long-covid-care-branded-24963872

https://www.scotsman.com/health/long-covid-in-children-its-been-a-struggle-to-be-heard-3720090

The really good news - she now finally is much better after having been treated at our clinic - her mum says it is like her having a new life! Above is a short video of the two. Listen to their full story further below

We also also made a little BEFORE & AFTER video of her getting rid of the fatigue and PEM and even being able to go on an 8 hour trip to a concert (with her new driving license!) here

(For subtitles please push the CC button)

15 year old Keelyn O., Long Covid, Canada

Keelyn, a Pro Sports teenager from Canada was brave and pushed herself through life without complaining too much and even continued with her beloved volleyball training.

But after her symptoms started to become harder and harder to bear (her Long Covid started showing POTS, fatigue, brainfog, insomnia and anxiety and ended with up to 10 hour long muscle twitches, inability to focus or do homework and not having many emotions left), her mum took her on the journey to our clinic in Cyprus for treatment with Combination Therapy and H.E.L.P. Apheresis.

Despite her way not being easy - she needed a catheter, her small body was not always willing to establish a good blood flow with the machine and the amount of treatable plasma was sometimes lower than desired - after 7 H.E.L.P. Apheresis treatments, several IVs and medication protocols she has changed in front of our eyes to a completely different girl! Listen to her story in her own words in the video. She also made a little BEFORE & AFTER video of her getting rid of the muscle twitches (which she suppressed with Parkinson medication before) and being able to do more exercise again here

We also had a short chat with her mum earlier on, 10 days before the last video see below (at the end of the machine priming video)

(For subtitles please push the CC button)

Jenni Bösnad-Klein, Post-Vac, Germany

Jenni, her husband and her little two kids came to Cyprus for a month, because her Post Vaccine Injury had become so unbearable she had to take action. Her symptom list was long, just like most patients':

Heart palpitations (sinus tachycardia)

Cardiac arrhythmia & Heart vibrations

POTS

Heart pain/chest pain

Pressure and stinging in the chest area

Headaches & Neck pain

Dizziness & Brain fog

Sleep disorders (difficulty falling asleep and staying asleep)

Fatigue/exhaustion, intensification after stress

Stress intolerance & Concentration disorders

Sensitivity to light&noise

Difficulty finding words

Muscle & Nerve pain

Sensitivity to cold/heat

MCAS

As you can hear her say in the video - we sent her home with most symptoms resolved and only a few being around in a mild version!

We also had a short chat with her earlier on, 10 days before the last video - here

(For English subtitles please push the CC button)

Long Covid Kids&Teenagers: Zac Sobey (13) and his father Ryan, Long Covid, Australia

13-year-old Zac Sobey from Australia went from being carried to the beach - because he could no longer walk - to surfing in a matter of weeks after having been treated at our clinic. His father, Ryan Sobey, originally from South Africa is a scientist with background in genetics and biochemistry. This helped him identify Help Apheresis as a treatment for his son's Long Covid.

Zac suffered from a long list of severe symptoms:

Fever, cough, fatigue, acid reflux, stomach pain, headaches, intermittent diarrhoea, fatigue in the upper limbs and almost complete loss of function in the lower limbs.

In this interview with our co-founder and director Markus Klotz, father and son reflect on their trip to Cyprus and how Zac, as a 13-year-old teenager, experienced the process of going from being severely disabled to being a healthy teenager again (with only mild fatigue left after exercise - which is still improving).

(For subtitles please push the CC button)

You can watch Zac's story in a shorter version further below

Ryan Sobey has documented their experience in his substack blog: Click here to read

Arthur Bradshaw (79), Long Covid, UK

79 year old Arthur Bradshaw recovered from his Long Covid shortness of breath (SOB) after 2 weeks of Help Apheresis.

Arthur from the UK talks with our co-founder Markus Klotz about his recovery from Long Covid shortness of breath (SOB) and other symptoms with Help Apheresis. After his blood initially has shown severe hyper-coagulopathy, after just 2 weeks and 4 Help Apheresis treatments, Arthur has seen unexpectedly fast results and in his own words tells a very emotional story how his life has taken a different turn lately, because his son Stephen, who was Long Covid affected himself, suspected he was not only suffering from heart failure after Covid, but Long Covid.

(For subtitles please push the CC button)

You can watch Arthur's full story further below

Maria Endrodi, Post-Vac Syndrome / Long Covid, Hungary

Maria and Tamas, a lovely couple from Hungary with roots in the US and Italy arrived on our island in early September and before we knew, they showered our team with sweet cakes and love. When Maria arrived, her anxiety levels were barely bearable for her, she suffered from strong muscle weakness, breathing problems, brain fog, constant fatigue, post exertional malaise, insomnia, temperature dysregulation and neuropathy as well as other autoimmune issues. Her symptoms started over two years ago after the first vaccination, but severely worsened after a Covid infection. After we removed several large clotting aggregates from her arm veins, a catheter was placed to be able to carry out the Help Apheresis treatments despite the severe hyper-coagulation. After 5 weeks of Combination Therapy with 6 Help Apheresis, anticoagulants, antivirals and various IVs she recovered and is now close to her old self again. The most beautiful thing was not to only see her debilitating symptoms resolve one by one, but also seeing the anxiety leaving week by week. You can see in the short 3 minutes video while she receives her last IV treatment with Glutathione, how full of energy she is again and how happy the couple is to have changed the course of her illness so drastically.

(For subtitles please push the CC button)

Stephen Bradshaw, Long Covid, Australia

'I arrived here practically in a wheelchair, I had not been well for a very long time. I did all of my own research before I left Australia and Help Apheresis seemed to have the answers to help fix me. From the minute you walk into the clinic, the staff could not be more friendly. They seem to have blended the German efficiency and the Cypriot hospitality. It is such a warm environment to be treated, the staff is incredible, they put me so much at ease with their kindness. The treatment itself is not that invasive, especially if you have the catheter because it means you can have your hands free and read et cetera. Now after treatment Nr. 4 I feel fantastic, but I still have to finish the course of 6 treatments because the filters are still coming out blocked. Overall I can't thank the clinic enough, the treatment has been fantastic. Overall it has been a fantastic experience, I could not recommend it highly enough. When I realized there is a clinic in Cyprus, the fact that it is a beautiful island made the choice of me and my wife easy. It is a great place to recover and heal by the sea. My advice to other patients is to do your own research, work out if you have micro-clotting which is easy to understand if you follow the symptoms. And then do what it takes to get this treatment to get your life back.'

Stephen talked to us talk in Mazotos, Larnaca - 20 minutes drive from our clinic, in the appartement he and his wife Jane rented for their stay.

(For subtitles please push the CC button)

You can watch Stephen's full story further below

Stephen allowed us to film his medical treatment to give other patients an easy way of seeing the treatment with an apheresis catheter in detail before undergoing it themselves. You can watch the video here: Stephen's H.E.L.P. Apheresis treatment with an apheresis catheter

Long Covid Kids&Teenagers: Lycke Ostby Paulsen (13), Long Covid, Norway

A Long Covid Kids success story:

Lycke didn't want to travel to Cyprus, but her parents managed to get her to us with a compromise between holiday and treatment. Her severe Long Covid symptoms (Fatigue, POTS, PEM, Insomnia, Light&Sound&Movement Sensitivity, Anxiety, Dizziness, Skin Rashes, Nerve Pain, Muscle & Rheumatic Issues etc.) improved so significantly she is now back to school 3 days a week and out of the wheelchair, walking around with her friends in school. She also started singing again for the first time in 1.5 years - her mood is back, her anxiety gone and Lycke is a normal teenager again!

Her mother Laila talks with our co-founder Markus about their journey to Cyprus and the ups and downs along their daughter's recovery. Lycke loved Cyprus so much, she did not want to go back home at the end.

The family felt so well taken care of, that the clinic's staff became family to them within no time. They were happy to finally have found the support and treatment they needed for their daughter.

(For subtitles please push the CC button)

You can watch Lycke's full story further below

Verena Hunger, Post Vac Syndrome, Austria

Verena had already tried every possible treatment when she came to our clinic, she even tried Immunoadsorption before and it helped her with the neurological symptoms she was having, but it didn't help with the fatigue. Unfortunately, three months after her Immunoadsorption, she got worse again as it’s effect was temporary.

But then Combination Therapy with Help Apheresis got her out of bed and the wheelchair: ‘I had an enormous benefit from Help Apheresis. So huge! My stay here at your clinic Cyprus has definitely changed my life, I am very, very grateful!’

Here you can also watch excerpts of the ARTE TV Documentary 'Long Covid - Healing in Cyprus' with her.

She also shares her experience on how easy her travel to Cyprus was with the help of our partner Thomas from TravelSupportCyprus who took care of everything travel and medical travel related for her, so she did not have to worry or stress about anything. She arrived well rested and with literally no travel burden. Beforehand she had thought travelling to Cyprus would be much more difficult.

Markus and Verena talk in Austrian dialect, so you need to use the subtitles, just push the CC button!

Jeremy Smith, Long Covid, United States

'I had 4 Help Apheresis treatments last year in Germany. They brought me back to 80% of my former capacity. Unfortunately I reinfected with Covid again after and as I did not have Early Treatment packages back then, my Long Covid came back with even more symptoms.

I decided to go for Combination Therapy with Help Apheresis at the Apheresis Center in Cyprus. I was put on the clinics' MCAS protocol a few weeks prior to my arrival and I arrived with my MCAS being much better already. Now I am receiving Help Apheresis, IV treatments and medication protocols since three weeks and my symptoms are mostly gone already, I could even have a beer yesterday for the first time again and enjoy the beach, no more pain and anxiety!

The Apheresis Center is a totally different experience and I am super happy I chose Cyprus. It is very different from Germany. The doctors, nurses and the whole team are doing everything to bring me back to my full capacity, their knowledge about Long Covid and the individually adapted treatment is great - a real concierge medicine experience! I missed home last year in Germany - here in Cyprus not a single day, we even extended our stay and will come back next year for holidays!'

(The video has subtitles, just push the CC button)

You can watch Jeremy's full story further below

Jeremy allowed us to film his medical treatment to give other patients an easy way of seeing the treatment in detail before undergoing it themselves. You can watch the video here: Jeremy's H.E.L.P. Apheresis treatment

Heidi Hansen, Long Covid, United States

Katrina Krulla, Long Covid, United States

'After having been bedridden for over a year with extreme spinal pain, heavy fatigue, brain fog, POTS and further debilitating symptoms, I got on a plane to Cyprus and I had 7 Help Apheresis treatments. I got better after the first treatment, but after the third treatment I could walk out of the clinic without any troubles. I now have access to the world again - it has given me so much of my life back - it is so wonderful! Your staff is amazing, they are so sweet! Rafailia is a genius with finding good veins, she is the best I have ever seen!'

You can watch Heidi's full story further below

Katrina Krulla, Long Covid, United States

'I have had some amazing results with H.E.L.P. Apheresis for my Long Covid - my 6th treatment got me back to feeling 75% to 90% recovered. Larnaca was truly an amazing place for recovery. Also the great community for support that formed with others getting treatment was so wonderful. It was so nice to have a team of people helping you that "got it" and believed you in addition to being with others suffering the same life changing illness.'

Patricia Price, ME/CFS, UK

Katrina Krulla, Long Covid, United States

Edward Nicol, Scotland, Lyme, Babesia, Long Covid

Patricia has been suffering from severe MECFS since 2015:

'My Help Apheresis treatment improved my ME by 80%. Help Apheresis took me from being mostly bed bound 23 hours a day - I could not be upright without my heart jumping to 170 beats per minute, even higher if I tried to have a shower - to being able to be upright and be mobile almost every day. It changed my life! I can now manage my own life again. I can go outside again and I was able to gain weight and can now eat three solid meals a day again!

You can watch Patricia's full story further below

Edward Nicol, Scotland, Lyme, Babesia, Long Covid

Landen Williams, Long Covid, US

Landen was struggling with breathing, anxiety, brain fog and other symptoms before we treated him with H.E.L.P. Apheresis. Several months after the treatment he is now back to 70% of his former self, some fatigue and PEM are the last symptoms partly persisting. He is tackling them with Combination Therapy. The above video is a short version/excerpt of his appearance on 1819 News (Source: 1819news)

Zeena S., Long Covid, United Kingdom

'Having had H.E.L.P Apheresis treatment for my Long Covid in Larnaca in Feb/March, I have now been back for 4 months and can confidently say I am a lot better despite having had to leave earlier than I planned. For the first time since early 2020 I am now living well and I feel positive about eventually getting 100% better. I am so glad I had the opportunity to go to Cyprus and I remain grateful to Silke, Markus, Nicky and the team for their dedicated expertise.'

More Long Covid Testimonials

'I just returned home from a 3 weeks stay in Larnaca. I have had 4 H.E.L.P Apheresis treatments for my Long Covid in the first 2 weeks and 1 HBOT treatment (just to try, but not my favourite). During the first treatment the pressure between heart and lungs disappeared after about 1,5/2 hours. Also the brainfog had been reduced substantially. Silke and Markus and their team are great, they are doing a great job. And take advantage of the extra options that are offered. For me another treatment in 2 or 3 months is a realistic option (in case of a relapse or if I don't seem to improve anymore).'

Brian V., Netherlands

'After the first H.E.L.P Apheresis treatment I felt very tired but pretty good. I noticed I didn’t have chest pain anymore. I rested a lot and had the next three sessions over the next two weeks without any problems. After my fourth treatment I could really see that my eyes were clear white for the first time in ages. I have colour in my cheeks that I haven’t had since I caught covid. I found the Cyprus clinic very nicely run and everyone was very lovely. I also met other people with long covid having the same treatment and there was a fantastic sense of community.'

Sarah H., US

'I had 6 H.E.L.P Apheresis. Right after the 1st one, I felt I could breath better - it was great. Day two I started having plenty of « side effects », especially neurological ones. Thankfully all of that stopped, and in return, I got my brain back, with no more memory losses, no concentration troubles anymore, no more depression and anxiety. I was feeling myself again for the first time since my Long Covid started in March 2020.'

Lilas B., France

Anna M., MECFS (Post Viral) with muscle weakness and fatigue

Here is the short version of her video

Here the short version in German

Liz and Amanda Jelley, Long Covid and MECFS, Scotland

Liz and Amanda stayed nearly two months in our clinic. They both had great results, Liz lately was able to get her driving license and also started her A-levels. From 1-2 hours slow activities a day to a full 8 hour day with driving the car and even visiting a concert - her life has changed within a very short time after Combination Therapy and H.E.L.P. Apheresis.

Click here for the short video version, the BEFORE&AFTER video, the ARTE TV Documentary 'Long Covid - Healing in Cyprus' with her

Stephen Bradshaw - Combination Therapy and Help Apheresis

Stephen Bradshaw from Australia, patient at the Apheresis Center in Larnaca, and his wife Jane, talk with our co-founder Markus Klotz about Stephen's recovery from Long Covid with Combination Therapy and Help Apheresis treatment and why they chose our clinic in Cyprus.

We recorded the talk in Mazotos, Larnaca - 20 minutes drive from our clinic, in the appartement they rented for their stay.

For subtitles press the CC button.*

click here for short testimonial videos and full apheresis videos.

79 year old Arthur Bradshaw - Help Apheresis

79-year-old Arthur Bradshaw from the UK talks with our co-founder Markus Klotz about his recovery from Long Covid shortness of breath (SOB) and other symptoms with Help Apheresis. After his blood has shown severe hyper-coagulopathy after just 2 weeks and 4 Help Apheresis treatments, Arthur has seen unexpectedly fast results and in his own words tells a very emotional story how his life has taken a different turn lately

For subtitles press the CC button.*

Click here for the short video version

How to know if you are talking to a real Testimonial/Patient

Simply request her/his USI - Unique Social Identifier!

In Social Media and Forums Spam and Fake-Posts are a common problem. A great way to identify if you are speaking to a real current or former patient of the Apheresis Center is to request their USI - Unique Social Identifier.

How does a USI (Unique Social Identifier) work? Every Apheresis Center patient can request his/her USI. A USI is a 5 digit code (e.g. 3R7TZ) that is connected to one enquiry from one social account and is valid for a single indentification process only (72 hours), whilst fulfilling all data protection regulations.

How does it work?

You are talking to someone online but are not sure if it is a real person/patient
Send them a request for a USI with your Social Media account you are using to communicate with them
They will then request a current single use USI (valid for 72 hours) from the Apheresis Center
You can verify it (see below) and see if it is indeed a valid USI (you are talking to a real patient/person) or not (fake/spam)